Are You Getting the Best Service from your Cleaning Company?

Hiring a cleaning service is easy, but with the myriad of options available and the amount of work they do, how can you be sure that you are getting the best cleaning services from your cleaning company?

With almost two decades in the business, we at Clean Care Mobile believe that there are certain questions that you should be asking in order to be sure that you’re getting what you pay your cleaning services company for.

How much time are they spending on cleaning your home or office?

The Huffington Post reports that a one-bath, one-bedroom home takes about 2.5 hours to clean. So that should give you an idea of the time you can expect the cleaning company to spend on your space. If you are still not sure, you could always ask for it to be included in the quote that the company provides.

Do you want them to clean the entire space or should they just focus on key areas?

Listing areas to focus on saves on both time and money, especially when cleaning services prices are billed by the hour.

But if your space has not been cleaned in a while, it is best to let them clean it all as this will save you cleaning costs down the line.

Does the company have a checklist or a way to check their employees’ work after it’s done?

This is the only way to ensure the work is up to standard and that you are getting what you’ve paid for.

What will they do and what won’t they do?

Find out what they won’t do so that you can hire a different company to get that done if need be. Some cleaning companies do not deal with biohazards like blood, or urine (not even from your pets) nor do they lift or move heavy furniture.

Some tasks are considered higher skilled tasks so the company may not specialise in those either.

Is the company insured?

Not only will this cover any damage caused to your property or belongings, it will ease the liability if anything unfortunate happens to the cleaning company’s staff while on your premises.

Do they make you sign a contract that locks you into a service agreement?

Some companies implement this strategy to ensure that you use their services for a set amount of time. It is best to enquire if they offer their services for a trial period in order to let you decide for yourself or to go with a company that does.

Do they have references from other customers readily available?

The best way to tell if you will be happy with a product is if other people are happy with it. Thanks to one of Facebook’s features, reviews of a company’s service from past customers are readily available on the company’s Facebook page.

In the even that they are not, you can still ask for them.

Does the company use eco-friendly cleaning products and methods?

If you value the environment and wish to contribute to its maintenance, this should be every important to you as some cleaning products may be harmful to the environment.

Clean Care Mobile adheres to these standards so give us a call today to get a quote for our cleaning services!


Main image credit: cts-dubai.com

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